Sage Business Care provides exclusive benefits and support for Sage 50 and Sage 50cloud customers.
Your customers count on you, and you count on us. As a Sage 50 or Sage 50cloud customer, your Sage Business Care plan comes with more than traditional customer support. Choose from multiple support options, get the latest software upgrades, access real-time reporting, and learn on the go, at home, or in your office with convenient training opportunities.
Watch our video to see how four small businesses leverage their benefits to get the most from their Sage 50 Accounting.
Your Sage Business Care plan gives you access to the latest Sage 50 updates. Take advantage of automatically delivered upgrades, enhancements, and functionality, with access to maintenance updates and legal and government compliance.
Built right into your software, Sage Intelligence for Sage 50 gives you fully customizable Microsoft® Excel®-based reports–automatically updated with real-time data. So you can see what’s happening and make decisions with confidence. One seat of Sage Intelligence is included with your plan.
Have peace of mind of knowing your payroll is accurate and compliant. If you process payroll within Sage 50, you know how important it is to access the latest federal and state payroll tax table updates. With payroll add-on options, you automatically receive those updates as they’re released. Plus, choose the convenience of e‑filing services.
Receive North America-based support by phone or schedule appointments at your convenience and a Sage 50 expert will call you at the appointed time. You also receive a year-end close and payroll consultation as part of a Premium support plan.
Quickly and easily get paid through your electronic invoices. Now you can accept credit/debit cards through Stripe and payment from a PayPal account using a "Pay Now" button. Or, choose Paya, a full-featured platform to send electronic invoices and accept multiple forms of payment from anywhere. All options automatically post payments into your Sage 50 General Ledger.
Save time and easily manage payday with Sage Payroll Services, with robust integration to your Sage 50 General Ledger. Choose the service best for your business. Just key in your payroll data and we’ll take it from there–or let a dedicated expert do payroll on your behalf and under your guidance.
Make more informed daily decisions with up-to-date information when you need it. Sage Intelligence is a Microsoft® Excel®-based reporting solution that pulls real-time data from Sage 50–and other data sources you may want to report on–and delivers it in an Excel format that’s easy to understand, interact with and customize, and gives instant visibility across your business.
“My experience with Intelligence Reporting thus far has been positive. I enjoy the ease of use in creating and changing filters to run similar reports without having to create an entirely new report. I enjoy the ease with which I can provide the necessary detail. Most importantly, I save valuable time.”
–Dawn Marie Smith,
Sales Team Manager
As a Sage Business Care customer, you have complimentary access to "Getting Started with Sage 50," a virtual course that goes in depth on all of the features and functionality of Sage 50–whether you’re new to Sage 50 or a seasoned pro, there’s something here for anyone who wants to learn more about what Sage 50 can do.
Sage University offers additional training opportunities for purchase. Choose from virtual hands-on learning, real-time lecture-style training on specialized topics, and anytime learning where you can learn at your own pace. Expand your knowledge base, maximize your Sage software investment, and save time and money learning in the comfort of your home or office.
Build your Sage University profile using your Sage customer ID at the very bottom of any email we’ve sent you.
Visit Sage University to access all your training options, including an array of anytime learning videos available to guide you at your convenience and own pace.
Search and register for “50US – Sage 50 US Edition – Getting Started with Sage 50” training videos, a valuable benefit of your Sage Business Care plan.
Get the answers you need when you need them. Reach out to other peers online, get tips from Sage product experts, create a support ticket, access resources 24/7, and more.
Get your answers and downloads fast with our Sage Knowledgebase and Support area.
Use your online community, Sage City, to ask Sage 50 questions, share ideas, and solve issues with Sage customers, employees, and product experts. To join, from the Sage City homepage click “Join” in the center of the page.
Using LiveConnect technology, our support specialists can access your Sage 50 software and help you quickly and easily resolve issues or show you how to use a feature.
Monday through Friday
9 a.m. to 8 p.m. E.T.