Get the most from your Sage 50 software

Sage Business Care provides exclusive benefits and support for Sage 50 and Sage 50cloud customers.

Run your business more efficiently

Your customers count on you, and you count on us. As a Sage 50 or Sage 50cloud customer, your Sage Business Care plan comes with more than traditional customer support. Choose from multiple support options, get the latest software upgrades, access real-time reporting, and learn on the go, at home, or in your office with convenient training opportunities.

Watch our video to see how four small businesses leverage their benefits to get the most from their Sage 50 Accounting.

Included benefits

Sage 50 Accounting
software updates

Your Sage Business Care plan gives you access to the latest Sage 50 updates. Take advantage of automatically delivered upgrades, enhancements, and functionality, with access to maintenance updates and legal and government compliance.

Software support and
optimization help

Get expert guidance when challenges arise, or if you have “how to” questions about a function or feature. We’re here to help by phone, chat, or 24/7 through KnowledgeBase featuring articles authored by Sage 50 experts or our online community, Sage City.

Work smarter with
Sage 50 Intelligence

Built right into your software, Sage Intelligence for Sage 50 gives you fully customizable Microsoft® Excel®-based reports–automatically updated with real-time data. So you can see what’s happening and make decisions with confidence. One seat of Sage Intelligence is included with your plan.

Available add on benefits

Process payroll accurately, on time, and avoid penalties

Have peace of mind of knowing your payroll is accurate and compliant. If you process payroll within Sage 50, you know how important it is to access the latest federal and state payroll tax table updates. With payroll add-on options, you automatically receive those updates as they’re released. Plus, choose the convenience of e‑filing services.

Receive premium support and personalized service

Receive North America-based support by phone or schedule appointments at your convenience and a Sage 50 expert will call you at the appointed time. You also receive a year-end close and payroll consultation as part of a Premium support plan.

Get paid faster with trusted payment providers

Quickly and easily get paid through your electronic invoices. Now you can accept credit/debit cards through Stripe and payment from a PayPal account using a "Pay Now" button. Or, choose Paya, a full-featured platform to send electronic invoices and accept multiple forms of payment from anywhere. All options automatically post payments into your Sage 50 General Ledger.

Simplify your payday with Sage Payroll Services

Save time and easily manage payday with Sage Payroll Services, with robust integration to your Sage 50 General Ledger. Choose the service best for your business. Just key in your payroll data and we’ll take it from there–or let a dedicated expert do payroll on your behalf and under your guidance.

Want to add-on to your plan? Call 1-800-626-8634

See how Sage 50 can do even more for you

Your one-stop customer destination

Discover Sage Intelligence for Sage 50

Run your small business with confidence using Microsoft Excel Reports

Make more informed daily decisions with up-to-date information when you need it. Sage Intelligence is a Microsoft® Excel®-based reporting solution that pulls real-time data from Sage 50–and other data sources you may want to report on–and delivers it in an Excel format that’s easy to understand, interact with and customize, and gives instant visibility across your business.

  • Avoid the time-consuming process of exporting, consolidating, cutting, and pasting Sage 50 data into Excel
  • Save hours by only having to customize your report once, giving you the latest data looking just the way you want
  • Effortlessly create Excel-based reports that are easy to tailor based on your reporting needs
  • Rest easy knowing that your reports are automatically updated with new data from Sage 50 when you rerun them
  • Sage Intelligence can easily be activated in your software. Just select "Reports and Forms" from the Main Menu, then Choose "Sage Intelligence" from the drop down and you will be prompted to activate the one license that is included with your Sage Business Care plan.
See how Sage Intelligence can give you the insights to make better decisions

“My experience with Intelligence Reporting thus far has been positive. I enjoy the ease of use in creating and changing filters to run similar reports without having to create an entirely new report. I enjoy the ease with which I can provide the necessary detail. Most importantly, I save valuable time.”

–Dawn Marie Smith,
Sales Team Manager

Welcome to Sage University

As a Sage Business Care customer, you have complimentary access to "Getting Started with Sage 50," a virtual course that goes in depth on all of the features and functionality of Sage 50–whether you’re new to Sage 50 or a seasoned pro, there’s something here for anyone who wants to learn more about what Sage 50 can do.

Sage University offers additional training opportunities for purchase. Choose from virtual hands-on learning, real-time lecture-style training on specialized topics, and anytime learning where you can learn at your own pace. Expand your knowledge base, maximize your Sage software investment, and save time and money learning in the comfort of your home or office.

Step 1: Create your Sage University profile

Build your Sage University profile using your Sage customer ID at the very bottom of any email we’ve sent you.

Step 2: Log on to
Sage University

Visit Sage University to access all your training options, including an array of anytime learning videos available to guide you at your convenience and own pace.

Step 3: Take your
first course

Search and register for “50US – Sage 50 US Edition – Getting Started with Sage 50” training videos, a valuable benefit of your Sage Business Care plan.

We’re here to help

Get the answers you need when you need them. Reach out to other peers online, get tips from Sage product experts, create a support ticket, access resources 24/7, and more.

Get support
  • Access useful resources 24/7 at Support.NA.Sage.com, your gateway to thousands of articles, documentation, downloads, and other Sage 50 support resources.
  • Create support tickets online through our Sage Customer Portal to receive timely answers.
  • Prepare for year-end by visiting the year-end center to get quick answers to common questions.

    Use your online community, Sage City, to ask Sage 50 questions, share ideas, and solve issues with Sage customers, employees, and product experts. To join, from the Sage City homepage click “Join” in the center of the page.

    Using LiveConnect technology, our support specialists can access your Sage 50 software and help you quickly and easily resolve issues or show you how to use a feature.

    Monday through Friday
    9 a.m. to 8 p.m. E.T.
    1-866-747-3888

  • Premium Support customers can schedule and view your appointments with your designated support team.
  • Have a product question? Chat with our support team for a quick answer directly from your Sage 50 software.
  • Other questions about product registration, order status, or other non-product topic? Let customer service help.

Simplify your business with these exclusive financial services designed to work seamlessly with your Sage 50 Accounting software

Integrated Payment Processing

Get customers to pay your invoices faster with Stripe and PayPal
  • Get paid faster with Invoice Payments.1 The "Pay Now" button allows customers to pay by credit/debit cards using Stripe or payment through their PayPal account.
  • Eliminate manual entry by automatically syncing payments with your general ledger through Sage 50.
Get started

Click on the "Services" tab in Sage 50 and select "e-Invoicing" from the drop-down menu.

Full-featured frictionless payment processing with Paya
  • Activate Paya's fully integrated payments platform, including our robust e-invoicing capability, built into your Sage 50 Accounting solution.
  • Take payment via credit and debit cards, as well as electronic funds transfer (ACH).
  • Accept payment anywhere: in person, by phone, online or using a mobile device.
  • Increase your operational efficiency, productivity and cash flow, using real-time transaction data.
Calculate the time you could get back every week by accepting payments directly in Sage 50:

Minutes spent reconciling payments per transaction
x

Number of weekly transactions
=

Minutes saved every week

Sage Payroll & Sage Tracks

Sage Payroll Full Service
  • Integration with Sage 50 General Ledger
  • Support from a dedicated, certified payroll professional1
  • 24/7 mobile and online access to all payroll information
  • Drill-down to specific payroll entries for more details
  • Map to an unlimited number of accounts to improve reporting
  • No-tax penalty promise2 plus a six-month money-back guarantee3
Sage Tracks
  • Cloud-based modern time-management solution
  • Automated time tracking with GPS location stamping
  • Self-service tools for employees
  • Dashboards for both managers and employees